Shipping & returns

We want to make your experience shopping with us as simple and as easy as possible! We are proudly Aussie owned & run.

SHIPPING DIRECTLY FROM OUR MELBOURNE WAREHOUSE EACH DAY!

  • Collectd offers shipping Australia Wide.

    All orders will be shipped by Australia Post. Available shipping methods vary based on order price/weight.

    • Australia Post Domestic Regular Letter with Tracking

    This method is typically used for Card singles.

    • Australia Post Standard Shipping

    This method is typically used for multiple card singles, Slabs and Accessories under the order value of $200.

    • Australia Post Standard Shipping + Signature

    This method is typically used for higher value items and orders to minimise the chance of items being lost or stolen in transit

    All orders are packaged securely and use protective barriers to insure your items arrive safely.

  • The Collectd team work hard to have your orders packed and shipped in an efficient and timely manner.

    All orders are packed and dispatched within 1-2 business days of your order being placed.

    Business days exclude weekends & public holidays

  • Collectd does not offer refunds or returns for change of mind.

    Collectd will only issue refunds or exchanges for defective, damaged or if the incorrect item was received.

    All returns & refunds must be requested within 7 days of receiving your order. All returns and refunds are subject to approval.